Oh! You’re on your own?

Do we assume that a small business is more likely to rip us off or be less reputable because they are just one person? Would we rather use a bigger company than a small business because of their reputation and the customer support they offer? The perception is that a bigger company has the people…

Read More
England

Is doing the right thing a new thing?

England made the semi-finals of the World Cup, and that’s a huge achievement. It’s not just our team performance that has stood out, but individual progress too. Just look at England manager Gareth Southgate and his methods. He’s come a long way since his penalty miss in 1996. It’s the small things that stand out.…

victim

Are you a victim of your own success?

Being successful as a small business is fantastic. You’re making money, filling your appointments, covering all your bills… life is good. So where is the negative? In business, the negative side to being successful is there, but only a small part is to do with success.  If customers can’t get an appointment with you because…

Follow me:now

Sign up for updates

pencil me in

Who benefits?

Just who benefits when a small business is successful? The easy answer is ‘everyone’, but the devil is in the detail. So here are some numbers… There are 5.4 million private micro-businesses in the United Kingdom*. A micro-business is classified as any business that has fewer than 10 employees. You might be a little surprised…

social

Be active in marketing yourself

While we were building the me:now playtform, I listened to a lot of marketing people. Some offered pretty generic advice, talking about LinkedIn and Instagram, while others went into greater details discussing the minutiae of SEO, PPC & AdWords. The platforms are important: if your customer base doesn’t reside on your social media service of…

what

What have you done for me lately?

I wonder how many people read the title but hear it in their heads as if Janet Jackson was singing it? It’s a very selfish and expectant line, but also reflective. It questions whether a relationship can be considered an equal partnership. There is also a suggestion that someone has given more than the other.…

hand

Should big businesses support small businesses?

It’s an interesting question. Why should a bigger, potentially more successful company, support a small business? Do they have anything to gain by providing any help and what form should that help take? Without getting too detailed, let’s look at some of the numbers surrounding the small business community in the UK. *ONS 2017 UK…

binocular

How do we find stuff anymore? Adverts?

It’s rare for me to write a blog post on the back of a previous one, but I can’t shake the feeling that I should have approached it from a different point of view. The more I think about it, the more I see how we (customers) are being sold stuff, or rather, how we’re…

skipad

How do you advertise when everyone skips the ads?

Skipping the ads is the norm online, but it presents even the youngest of viewers with an unusual problem: what products are out there? I’ll give you an example. My son is 11 years old this week and I asked him what he would like for his birthday? His response was “I don’t know”. So I asked…

empty

I’m free to work – but nobody knows!

We previously talked about the double-sided nature of “free” stuff for customers. Very often, when confronted with something free, a customer’s next thought will be “what’s the catch?” Business owners are no different. We all love getting something for free, but it’s hard to shake the feeling that we’re being conned somehow. There’s another kind…

fair

But it’s not fair!

How many parents hear “it’s not fair” on a daily basis? Whether the kids aren’t able to do what they want or just not being able to get their own way, it’s a mantra familiar to most households. Did you know that Amazon in the UK has 29 different children’s books with the title It’s…

bulldog

I’m free to do what I want, but I can’t be bothered

Everyone likes something for free. At least, we do when it’s truly free. But how often is there a catch? If the ‘free’ thing requires some effort on your part, do you not bother because it’s not worth the effort? What’s more, if the thing is being given away for free, what does that say…

selfish

Be selfish. Work to your schedule, not someone else’s

Selfish? Who writes a blog about being selfish?! Being selfish isn’t usually seen in a positive light, but we think if you look at it from a different angle, being selfish can be a good thing. I know… it’s a tough sell, but stick with us, we’re going somewhere with this. is free to all businesses…

small business

Oh! You’re on your own?

Do we assume that a small business is more likely to rip us off or be less reputable because they are just one person? Would we rather use a bigger company than a small business because of their reputation and the customer support they offer? The perception is that a bigger company has the people…

England

Is doing the right thing a new thing?

England made the semi-finals of the World Cup, and that’s a huge achievement. It’s not just our team performance that has stood out, but individual progress too. Just look at England manager Gareth Southgate and his methods. He’s come a long way since his penalty miss in 1996. It’s the small things that stand out.…

victim

Are you a victim of your own success?

Being successful as a small business is fantastic. You’re making money, filling your appointments, covering all your bills… life is good. So where is the negative? In business, the negative side to being successful is there, but only a small part is to do with success.  If customers can’t get an appointment with you because…

pencil me in

Who benefits?

Just who benefits when a small business is successful? The easy answer is ‘everyone’, but the devil is in the detail. So here are some numbers… There are 5.4 million private micro-businesses in the United Kingdom*. A micro-business is classified as any business that has fewer than 10 employees. You might be a little surprised…

social

Be active in marketing yourself

While we were building the me:now playtform, I listened to a lot of marketing people. Some offered pretty generic advice, talking about LinkedIn and Instagram, while others went into greater details discussing the minutiae of SEO, PPC & AdWords. The platforms are important: if your customer base doesn’t reside on your social media service of…

what

What have you done for me lately?

I wonder how many people read the title but hear it in their heads as if Janet Jackson was singing it? It’s a very selfish and expectant line, but also reflective. It questions whether a relationship can be considered an equal partnership. There is also a suggestion that someone has given more than the other.…

Should big businesses support small businesses?

It’s an interesting question. Why should a bigger, potentially more successful company, support a small business? Do they have anything to gain by providing any help and what form should that help take? Without getting too detailed, let’s look at some of the numbers surrounding the small business community in the UK. *ONS 2017 UK…

binocular

How do we find stuff anymore? Adverts?

It’s rare for me to write a blog post on the back of a previous one, but I can’t shake the feeling that I should have approached it from a different point of view. The more I think about it, the more I see how we (customers) are being sold stuff, or rather, how we’re…

skipad

How do you advertise when everyone skips the ads?

Skipping the ads is the norm online, but it presents even the youngest of viewers with an unusual problem: what products are out there? I’ll give you an example. My son is 11 years old this week and I asked him what he would like for his birthday? His response was “I don’t know”. So I asked…

empty

I’m free to work – but nobody knows!

We previously talked about the double-sided nature of “free” stuff for customers. Very often, when confronted with something free, a customer’s next thought will be “what’s the catch?” Business owners are no different. We all love getting something for free, but it’s hard to shake the feeling that we’re being conned somehow. There’s another kind…